Quisumbing Torres

The Accounts Receivable (AR) Supervisor will supervise the Accounts Receivable (AR) Specialist team with the Chief Finance Office (CFO) while also managing own AR list. The role-holder will perform duties, such as sending invoices to clients via email or hard copy, coordinate with BFSC Manila to upload eBilling invoices and process client or MMA/ BP instructions related to invoicing. The individual will apply credit memos, review EMT for invoice rejection, process manual invoices for clients, and follow special client invoicing requirements as needed.

The role-holder will also supervise the monitoring of client accounts receivable by reviewing all outstanding bills, following up on payments, and updating the status of each account. The individual will escalate and coordinate billing and collection issues with the handling Partner(s), CFO, and Chief Operating Officer (COO) to support timely resolution, as well as update Partners on problematic accounts and recommend appropriate actions, such as the write-off of A/Rs.

Main responsibilities:

Team Management

• Supervise and manage the Billing and Collections team
• Ensure all AR Analysts review the Billing Plan and schedule reviews with their Partners
• Ensure a process is in place for the billing team to track client billing instructions and deadlines (e.g. accruals)
• Ensure a process is in place to inform all relevant parties of client billing and collections requirements and deadlines
• Ensure a process is in place to handle client requests related to billing and collections
• Ensure a process is in place for write‑offs, clearing interim bills, manual invoices, credit notes, service invoices and other requirements to complete billing and collections
• Review AR Analysts’ lists of outstanding AR and provide feedback, coaching and support to progress collections
• Review billing and collection status using available tools or reports (e.g., EMT) to confirm processes are working and issues are being addressed; ensure escalation and issue‑resolution processes function effectively
• Resolve issues and concerns raised by AR Analysts when existing processes are insufficient
• Manage team morale

Client Communication and Coordination 

• Communicate with clients on statutory, regulatory and policy changes affecting billing and collections
• Handle client requests for billing and collections reporting
• Coordinate with clients and/or Partners on the application of deposits against invoices
• Initiate the return of excess client payments and prepare payment requests for Accounting, ensure Partner approval and supporting documentation are secured

Partner and Management Communication

• Communicate regularly with assigned Partners on the status of receivables and client funds held
• Coordinate with Partners and management on billing and collections requests requiring approval (e.g., write‑offs, discounts, credit notes, stop‑work requests)
• Coordinate with Partners and management on client billing and collections concerns requiring their input or intervention
• Provide feedback to the CFO on overall collections status, issues encountered and support needed by the team
• Attend case hearings to testify on client accounting information

Coordination with internal and external parties

• Identify deposits from unknown sources that may relate to clients
• Coordinate with the Admin team to resolve matter‑opening issues
• Coordinate with Industry Key Client (IKC) teams on QT invoice issues
• Coordinate with other teams involved in completing the billing and collections cycle
• Coordinate and communicate with outside counsel or service providers included in client invoices

Project Management

• Act as the point person for AR projects implemented in the office

Other duties

• Perform other related duties as assigned

Skills and experience:

• A bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management or Commerce
• Experience in accounts receivable and the billing process; SAP experience is an advantage
• Experience in supervising an AR, collections or billing team
• Able to demonstrate excellent customer service skills and a professional approach to client interactions
• A high level of attention to detail, with strong analytical and problem‑solving abilities
• Effective time management skills and the ability to prioritize tasks in a fast‑paced environment
• Proficient in using SAP accounting systems
• A strong sense of urgency and a results‑oriented mindset
• Able to communicate effectively in both oral and written form
• Flexible, strong teamwork qualities and a keen eye for detail
• Able to work with minimal supervision while maintaining accuracy and efficiency
• Proficient in using Microsoft software (Windows, Word, Excel and Outlook)

Reports to: Chief Finance Officer

Position type: Specialist

Development framework: Specialist

Application Deadline: 10 March 2026 

ABOUT QUISUMBING TORRES 

For 60 years, top Philippine and multinational companies have put their trust in Quisumbing Torres’ global expertise housing a seasoned legal team of more than 60 lawyers focused across different practice areas, industry sectors, and client solutions as a member firm of Baker & McKenzie International. Quisumbing Torres delivers holistic solutions to interconnected challenges. We work collaboratively with our clients, providing the appropriate perspective to inform decision-making while managing risk and gaining access to untapped business opportunities. Our client base includes many leading local conglomerates, top multinational and domestic companies seeking to realize growth in the Philippines and beyond. Consistently recognized as a leading firm, we have developed a track record advising on some of the most significant and award-winning transactions in the country. We continue to provide valuable local insight and foresight on corporate and commercial transactions to leading domestic companies and foreign multinationals on various matters in relation to doing business in the Philippines. As international interest continues to set its sights in the Philippines, Quisumbing Torres’ global capability and network with deep local market knowledge make us the clear first choice for clients in the country and beyond. To learn more about us, visit www.quisumbingtorres.com