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Description & Requirements
The Front Desk Facilitator will support the facilitation of reception and front line customer service.
Main responsibilities:
- Manage and upkeep the conference rooms /facilities
- Manage meeting rooms/facilities bookings for internal and external meetings
- Keep front desk tidy and presentable with all necessary material(pens, forms, paper etc.)
- Greet and assist visitors to the office
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages and send them to the respective colleagues
- Check, sort and forward incoming faxes and disseminate these to the respective practice groups/departments
- Manage company car bookings and liaise with drivers on the arrangement
- Book conference calls, rooms, taxis, couriers and hotels for visitors
- Monitor office supplies of the office bistro and place orders when necessary
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Keep files and records updated
- Keep track of and update the Global Event and Meeting Team on upcoming events
- Take up other duties as assigned (travel arrangements, schedules etc.)
About us
Established in 1998, Wong & Partners is a Malaysian law firm dedicated to providing solution-oriented legal services to our clients. As a member firm of Baker McKenzie International, we bring a unique combination of local knowledge and global experience to every matter. Our lawyers strive to help our clients achieve industry-specific, innovative and practical solutions for their legal needs in Malaysia, throughout Asia and beyond. Many of our practitioners have been recognized by reputable legal directories such as Chambers & Partners and Legal 500 and the Firm is also the proud recipient of various awards and accolades, being a seven-time winner of the Malaysian Firm of the Year Award at the Euromoney Women in Business Law Awards and two-time winner of the Malaysia Law Firm of the Year Award at the Asian Legal Business Malaysia Law Awards, among many others.